Banchan365 Korean Food & Delivery FAQ
FAQ
Questions? We've Got Answers
Everything you need to know about Banchan365's Korean side dishes, soups & stews, ready-to-eat meals, and delivery. For item-specific details, always check the latest info on each product page.
Menu & Ordering
What kinds of Korean food can I order from Banchan365?
You can order Korean side dishes (banchan) including kimchi and everyday staples, soups & stews, heat-and-serve ready-to-eat Korean meals, Korean meal kits you finish at home, and curated set menus.
What's the difference between ready-to-eat items and meal kits?
Ready-to-eat items are fully cooked — just reheat or serve as directed. Meal kits come with prepped ingredients and sauces so you finish the final cooking step at home. Short on time? Go ready-to-eat. Want that fresh-off-the-stove taste? Try a meal kit.
Can I order just banchan (side dishes)?
Yes. Choose exactly what you need from our banchan collection — kimchi, namul, braised dishes, seasoned salads, stir-fries, jeon, and more. Delivery availability and method may vary by ZIP code and product.
I live alone / it's my first order — what should I get?
A few banchan plus one soup makes an easy Korean meal. Or browse our set menus built from customer favorites. Check each product page for serving size, storage, and reheating info to find what fits your routine.
What's good for family meals or hosting guests?
Combine a soup or stew, a main dish, and several banchan for a full Korean spread. Need multiple dishes at once? Compare options in our set menus for family dinners and gatherings.
Delivery & Storage
Where do you deliver?
Delivery areas and methods depend on your ZIP code, the items in your order, and when you order. Enter your ZIP code on our Shipping & Delivery page to instantly see your rates and delivery days.
How do I store banchan and frozen items?
Storage varies by product — refrigerated or frozen. Check the product page and package label as soon as your order arrives. After opening, use clean utensils and enjoy promptly. If anything arrives with packaging or temperature issues, contact us before eating.
How do I reheat or cook the food?
Heat soups and stews thoroughly until piping hot. For jeon, stir-fries, and mains, follow each product's directions using a pan, pot, air fryer, or microwave. Some menus (like cold noodles) are served chilled — always follow the product-specific instructions first.
Where can I find allergen information?
Allergens like wheat, soy, sesame, egg, milk, shellfish, and fish vary by menu. Review the product page and package label before ordering. If you have a severe allergy, please contact us before purchasing. Unless stated otherwise, our kitchen is not an allergen-free facility.
Need help choosing or ordering?
Have your party size, preferences, and delivery ZIP code ready, then reach out to Banchan365 customer service. We'll help you build your order and confirm the latest delivery availability.

