Shipping policy

Banchan365 Shipping Policy

Banchan365 delivers fresh, chef-made Korean food nationwide, packed in insulated boxes with ice packs on the day it's cooked.

1. Local Delivery — Los Angeles / Orange County / Irvine

  • Free delivery on orders $99.99+
  • Delivered by Banchan365 drivers: Mon, Tue, Thu, Fri (arrives 1-7 PM)
  • FedEx or UPS delivery: Wed, Sat
  • Order cutoff: 5 AM on your delivery day (for Saturday delivery, order by Friday 5 AM)
  • Coverage: the LA / Orange County / Irvine area, roughly bounded by Malibu, Calabasas, Glendale, Pasadena, Arcadia, West Covina, Pomona, Chino Hills, and Mission Viejo. Enter your ZIP code on our site to confirm availability.

2. Southern California (SoCal) Regional Delivery

  • Free delivery on orders $99.99+
  • FedEx or UPS frozen delivery: Tue-Sat
  • Order cutoff: 5 AM the day before your delivery date

3. Nationwide Shipping (USA)

  • On orders $99.99+, shipping starts at $19.99 and increases by $10 per additional weight tier
  • FedEx overnight (1-day) shipping: Tue-Fri — anywhere in the continental US

Packaging & Receiving

  • Every order ships in an insulated box with ice packs, so it can be safely left at your door. Please retrieve it the same day. Boxes and ice packs are not collected.

Free Store Pickup

  • Order online and pick up free, no minimum: 1351 S Beach Blvd #M&N, La Habra, CA 90631 (1 PM - 6 PM)

Questions: info@banchan365.com · 714-805-8050 (orders only)