To cancel your order, please contact us at info@banchan365.com. For Local Delivery, cancellations are limited due to same-day cooking and delivery. For FedEx Delivery, there is generally more flexibility with cancellations. We’ll confirm whether your order can be canceled when you email us.

Yes! You can select your preferred delivery date at checkout.

Local Delivery: Available on Monday, Tuesday, Thursday, and Friday (delivered by our driver), and on Wednesday and Saturday via FedEx.SoCal Regional Delivery: Available on Tuesday through Saturday. Nationwide Shipping: Available on Tuesday, through Friday.

Local Delivery: Between 1 PM and 7 PM. Please note that actual delivery time may vary depending on traffic conditions.

FedEx: You can track your delivery time using the tracking number provided after shipping.

Free shipping criteria vary by region.

Local Delivery is $99.99 and Nationwide Shipping is $149.99 or more.Local Delivery (LA/OC) is free for orders over $99.99 and SoCal Regional Delivery is free for orders over $119.99. Shipping fees start at $19.99 for Northern California/Las Vegas for orders over $149.99 and $29.99 for orders over $149.99 nationwide. Shipping fees may apply if the standard amount is not met after using a discount coupon.

The box and ice pack will not be collected after delivery, so please dispose of them yourself.

Yes, it is packaged in a refrigerated box and can be safely delivered to your front door. It is packaged in a dedicated refrigerated box and ice pack, so you can receive it safely while you are out. However, if possible, we recommend that you receive it in person.

The container and pouch are microwaveable, but the clear plastic and sauce container are not. The main container and pouch can be heated in the microwave right away, but the clear plastic and small sauce container containing vegetables are a fire hazard, so be sure to heat them separately.